Last Updated: 7th April, 2026

Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. By using this website, https://jolatheluxe.com, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you:

• Place an order
• Contact us
• Subscribe to our mailing list

We may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely via third-party providers)
  

b. Non-Personal Information

Automatically collected when you use our site:

• IP address
• Browser type
• Device information
• Pages visited and time spent

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Personalize your shopping experience
• Improve our website and services
• Send promotional emails (only if you opt in)
• Prevent fraud and enhance security
  

3. Sharing Your Information

We do not sell your personal information.

However, we may share your data with trusted third parties such as:

• Payment processors (Paystack)
• Delivery/logistics partners
• Email marketing platforms

These parties only access information necessary to perform their services.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve site functionality
• Remember your preferences
• Analyze traffic and usage

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is 100% secure. We encourage you to protect your login and personal details.

6. Your Rights

Depending on applicable laws (including the Nigeria Data Protection Regulation – NDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us at he***@*********xe.com.

7. Data Retention

We retain your information only as long as it is necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised “Effective Date”.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact he***@*********xe.com via e-mail.